Valve has confirmed that Counter-Strike 2 (CS2) won’t support Mac and older Windows PCs. The game’s predecessor, Counter-Strike: Global Offensive (CS:GO), ran on those machines, but the company said since the refreshed title “represents the largest technical leap in CS history,” users on those platforms are out of luck.
In addition to macOS, older hardware, “including DirectX 9 and 32-bit operating systems,” are discontinued. Valve described the abandonment as a “difficult decision” based on technological advances. The company notes that, when combined, users on those platforms represented less than one percent of active CS:GO players, suggesting the gaming behemoth didn’t view legacy support for those platforms as a cost-conscious move.
Valve will offer refunds to eligible players on those systems who bought the Prime Status Upgrade, an optional $15 boost that matches players with fellow subscribers while earning various bonuses. However, there are caveats. Mac users can only get their money back if “most of their CS:GO playtime was on macOS” between March 22 and September 27. Meanwhile, DirectX 9 and 32-bit Windows users must have bought Prime Status Upgrade from Steam between those dates.
Valve will only offer refunds until December 1. In addition, the company notes that CD keys, gifted purchases and banned accounts are ineligible.
The legacy version of CS:GO, currently classified as a “frozen build,” is still available for players on the defunct platforms. But Valve says that version will lose support after January 1, 2024. Any functionality associated with the Game Coordinator (access to inventory) “may degrade and/or fail” after that date.
Valve launched Counter-Strike 2 in late September after months of hype. The enormous update offers enhanced graphics, upgraded maps and more believable smoke. It uses Valve’s in-house Source 2 engine for more believable lighting, sharper textures and updated geometry. CS2 replaced CS:GO on Steam.
This story originally appeared on Engadget