M365 Copilot Chat agent usage is measured in “message” credits. These are charged either with a pay-as-you-go model at 1 cent per message, or with pre-paid message bundles priced at $200 for 25,000 messages, Microsoft said in a blog post.
Microsoft sets out four types of agent “answers,” or responses, that each consume a different number of message credits. For example, “classic” answers, used for pre-written responses that are manually authored when an agent is created, cost 1 message, while autonomous agent responses cost 25 messages.
Consumption-based licensing provides a low-cost alternative for customers that want to get started with Copilot services grounded in M365 content, said Larry Cannell, research director at Gartner’s Technical Professionals Digital Workplace service.
This story originally appeared on Computerworld
