This secret for agents
Despite the hype, IT leaders tell us that there’s an approaching reset of agentic AI expectations. We recently reported that said reset may be underway, and now CIOs can get down to serious AI integration and production-grade implementations. We said that CIOs are looking to use agentic AI to execute tasks and orchestrate workflows going deep into enterprise processes, such as CRM, supply chain, enterprise resource planning, HR, finance, and more.
This prompted readers of CIO.com to ask Smart Answers a more general question: how can they use agentic AI to drive positive outcomes for their organizations? According to our generative AI chatbot – fueled by only our trusted human journalism – the answer is to fundamentally change the way an organization operates.
Organizations should automate processes and decision making. Empower systems to act independently, execute tasks, and make decisions with minimal human intervention. Augment human capabilities across functions including sales, customer service, HR, and IT.
This story originally appeared on Computerworld
