IDC’s study, sponsored by SAS, found that organizations that build governance, ethics, and transparency guardrails are 60% more likely to double AI project ROI — highlighting the cost of ignoring responsible AI practices. The global survey of 2,375 IT professionals and line-of-business leaders found that strategic AI use, not just cost-cutting, drives market share and customer gains.
GenAI has rapidly outpaced traditional AI, and as organizations move toward agentic AI, its influence on decision-making — often hidden — will only grow. (AI agents are autonomous programs, often containerized, that make decisions in dynamic environments.)
“What stands out in this research is how rapidly the center of gravity has shifted from traditional machine learning toward generative and agentic AI,” Chris Marshall, IDC’s vice president of Data, Analytics, and AI research wrote in the report.
This story originally appeared on Computerworld
