Air Canada Expands Onboard Services and Improves App

Air Canada has announced some enhancements to its onboard products, and has made some improvements to the Air Canada App. The airline has re-introduced its presence in Newark (EWR).

Passengers can expect to see a wider range of food and beverage offerings onboard, as well as an expansion to its in-flight entertainment to include more options for families travelling with children. 

Furthermore, the Air Canada App has been upgraded to provide a better overall user experience, with the addition of maps and improved boarding passes. 

Air Canada Expands Onboard Services

Air Canada has announced some improvements to its onboard experience, and passengers can expect to choose from a wider range of food and beverage options going forward.

In terms of beverages, Air Canada now offers Earth’s Own oat milk, a non-dairy alternative, to passengers. 

Additionally, passengers can now choose from new beers and other alcoholic beverages when flying with Air Canada. Blue Moon Belgian White and Hop Valley IPA beers will be available, which is in addition to domestic choices, and Vizzy Strawberry Orange Mimosa Hard Seltzers will be available, too.

Passengers travelling in Air Canada business class on international flights will now have a rosé wine option from Provence on the menu, as well as Aperol Spritzes.

When it comes to food, passengers in premium economy and economy can now enjoy items such as butter chicken with rice pilaf and cauliflower peas masala on select flights.

If you’re travelling with children, there will be more family-friendly options available on the in-flight entertainment system through a new partnership.

Air Canada has partnered with Mattel to provide a wider range of shows and movies geared towards children. Shows such as Hot Wheels in the City, Thomas and Friends: Learning with Thomas, and episodes of Barbie’s vlog, will be available on the in-flight entertainment menu.

Improvements to the Air Canada App

Air Canada has also announced some upgrades to the Air Canada App, which is available for free on the Apple App Store and Google Play.

During the latest updates, a number of features were added, including:

• The debut of mobile boarding passes that are easier to use at security and during boarding
• Passport details of Aeroplan members are now linked to their profile, which can speed up the check-in process for international flights
• The addition of integrated maps of key Air Canada and Star Alliance airports
• The ability for passengers travelling in Air Canada business class and premium economy to pre-select meals on select international flights departing from Canada

These updates are meant to streamline and enhance the passenger experience at the airport.

Air Canada Returns to Newark (EWR)

Last week, Air Canada also made its return to Newark (EWR) by re-introducing its presence at the airport. While the airline doesn’t operate a separate Maple Leaf Lounge at Newark (EWR), it now operates a dedicated customer service desk within the new United Club in Terminal A.

The new lounge, which opened in July 2023, features 1,400 square metres of space with seating for over 300 guests. Eligible passengers can enjoy entry through self-scan gates.

Inside, there are plenty of options to choose from, including separate buffet and bar areas.

Through the agreement, Air Canada passengers can now enjoy access to the new United Club in Terminal A in a manner consistent with access to other Maple Leaf Lounges. 

This new presence becomes Air Canada’s latest step in expanding its lounge offering. This year, the airline has opened new lounges at Billy Bishop Toronto City Centre Airport (YTZ) and San Francisco (SFO), and has plans to further expand in the coming years.

Conclusion

Air Canada has announced some improvements to its onboard experience, with the debut of more food and beverage options to passengers, as well as more family-friendly content through a partnership with Mattel.

The airline has also added new features to the Air Canada App, which can help passengers enjoy a more streamlined airport experience.

Eligible Air Canada passengers in Newark (EWR) can also enjoy access to the recently opened United Club lounge in Terminal A, with an access policy consistent with other Maple Leaf Lounges.

These developments come as a continuation of Air Canada’s promise to improve its ground and onboard experiences, which it announced last fall.