Jet2 has assured customers that it is in “continual contact” with its fuel suppliers, as anxious holidaymakers question whether their trips will go ahead. The ongoing conflict in the Middle East and its knock-on effect on global oil supplies has caused fuel prices to surge across the globe.
British drivers have been hit particularly hard at the petrol pumps since the US and Israel launched strikes on Iran at the end of February, with petrol and diesel prices soaring in a matter of weeks. The principal cause has been severe restrictions on shipping through the Strait of Hormuz, a vital corridor for oil departing the Gulf. A fragile ceasefire between the US and Iran has done precious little to ease oil prices, with both sides trading accusations of breaching the agreement.
Concerns have also mounted over the availability and cost of jet fuel, and what implications this could have for holidaymakers in terms of price hikes or outright cancellations.
Anxious customers continued to put questions to Jet2 on Wednesday evening via X, formerly Twitter, pressing the airline for clarity on their upcoming travel plans.
One customer asked: “I’m going on a 5-day trauma retreat on May 3rd to Ibiza, now will the plane have the fuel to get me there ??? I’m hearing all these different stories I don’t know what to believe!!!”
A second enquired: “I’m on jet2 holiday in June going to Kos what’s fuel shortage like?”
Another concerned customer asked: “Hi there! Looking forward to our trip to Crete in August, but am worried about the news regarding possible jet fuel shortages. Would a cancellation by Jet2 under these circumstances be classified as an indirect result of an act of war or force majeur?”
Jet2 replied: “We appreciate that there has been a lot of reporting in recent weeks about fuel supply. Rest assured we remain in continual contact with our fuel suppliers.
“Based on this, we see no reason why our scheduled flights and holidays won’t go ahead as normal.”
A further passenger raised concerns over a change to Jet2’s procedures, whereby customers are now receiving their travel documents 14 days before departure, rather than the previous 28 days.
They asked: “As there is potential for flights and holidays to be cancelled and with your 14 day delivery of paperwork are we the customers allowed to withhold final payments until decisions are made.”
Jet2 responded: “All our flights and holidays are all planned to go ahead as scheduled. Holidays documents are now issued within 14 days due to a new system we are using.”
This story originally appeared on Express.co.uk
